Our Warranty

Buying a new custom home is one of the most significant investments you’ll make. That’s why we offer the highest quality warranty and support available — putting your mind at ease for years to come.

1 Year Warranty

Kingston Homes Builder Warranty

  • 1-year Workmanship & Materials
  • Cabinets & Countertops
  • Carpentry
  • Doors
  • Drainage
  • Finishes
  • Drywall, Paint, Flooring Carpet
  • Fireplace and other specialties
  • Foundation
  • Grading
  • Systems
  • Electric Wiring
  • Circuit Breakers
  • Pipes, Water Delivery, Leaks
  • Heating and Cooling Delivery, Duct Work
10 Year Warranty

Structural Warranty

  • Beams
  • Columns
  • Floor Framing
  • Footings
  • Foundation Systems
  • Girders
  • Partitions
  • Walls
  • Roof Framing
2 Year Warranty

Systems Warranty

  • Electrical
  • Duct Work
  • Plumbing

Warranty Request

Submit your request here. You’ll hear from us within 24 hours or the next business day. warranty@kingstonhomesllc.com

We're Here When You Need Us

Warranty from the ground up.

Your new home is built with the highest standard of quality using the industry’s best providers and suppliers. We don’t anticipate you’ll need to use your warranty, but if you do, we’re here to guide you every step of the way.

Your Warranty

Kingston Homes Builder Warranty | Year One

Within the first year of owning your home, direct all non-emergency warranty requests to our warranty team at warranty@kingstonhomesllc.com. We guarantee a response within 24 hours, or on the next business day after receiving your email.

If you have an emergency, contact the subcontractor listed in your warranty manual. Make sure to email us also so we can follow up on your request and guide you through the process.

Centricity logo

Centricity Systems & Structural​ | Years Two through Ten

Centricity offers the most comprehensive structural guarantee and works with the highest rated licensed and bonded contractors. They’re the best choice for your home warranty in the industry. Whether you need help filing a claim or have a question about your warranty, you’ll experience prompt, and quality service 24/7.


Customer Care
Email for Customer Care

Built to Your Satisfaction

Before closing, we’ll walk you through your new home to make sure it’s just as you’ve envisioned. We’ll go over all its features and appliances so you can feel confident using them from day one. Our team is here to answer any questions you may have as you get settled.

Casey Williams
Casey Williams, Warranty Manager